Returns & Exchanges
Not satisfied with your purchase? We've got you covered with our easy return and exchange policy.
7-Day Returns
Return eligible items within 7 days of delivery
Free Pickup
We'll collect the item from your doorstep
Quick Refunds
Refunds processed within 5-7 business days
Eligible for Return
- Unused items in original packaging
- Items with all tags and labels attached
- Items returned within 7 days of delivery
- Damaged or defective items
- Wrong items received
Not Eligible for Return
- Items without original packaging
- Used or altered items
- Items returned after 7 days
- Intimate apparel and accessories
- Customized or personalized products
- Gift cards and vouchers
How to Return
Initiate Request
Log in to your account and select the item you wish to return.
Pack the Item
Securely pack the item in its original packaging with all tags attached.
Schedule Pickup
Choose a convenient time for our delivery partner to collect the item.
Receive Refund
Once inspected and approved, your refund will be processed within 5-7 days.
Want a Different Size or Color?
We offer free exchanges for eligible items. Simply initiate a return request and specify that you'd like an exchange. We'll process your exchange once we receive the original item.
Exchanges are subject to availability
Price differences will be adjusted accordingly
New item will be shipped once exchange is approved
Refund Timeline
Once we receive your returned item and complete the inspection, your refund will be processed within 5-7 business days. The refund will be credited to your original payment method.
Partial Refunds
In some cases, partial refunds may be granted for items that are returned with signs of use, missing parts, or not in original condition.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We'll arrange a replacement or full refund at no additional cost.
Our Support Team is Ready
Have questions about returns or exchanges? We're here to help make the process as smooth as possible.